Wazaut - WhatsApp Multi-Agent Platform
Transforming Customer Support
A comprehensive solution to efficiently and collaboratively manage customer conversations on WhatsApp.
WhatsApp Multi-Agent Platform
Simplifying business communication
What is Wazaut?
Wazaut is a collaborative support platform for managing WhatsApp conversations with multiple agents simultaneously. Designed for sales, support, and customer service teams, Wazaut enables businesses of all sizes to transform their WhatsApp channel into a scalable and efficient customer communication solution.
What problem does it solve?
WhatsApp is the most used messaging app in Latin America, but it was not designed for teamwork. Wazaut solves this limitation by allowing several agents to manage and respond to conversations from a single account in an organized and professional way.
Team Collaboration
Multiple agents can manage conversations simultaneously, improving response times.
Real-Time Analytics
Monitor your team's performance with detailed metrics and customizable reports.
Message Campaigns
Create and send messages to multiple contacts in an organized and efficient way.
Discover what you can do with Wazaut
Contact Management
JD
Juan Díaz
3 hours ago
MR
María Rodríguez
1 hour ago
PL
Pedro López
6 hours ago
Smart Contact Management
1
Efficient Organization
Sort your contacts by tags, recent activity, and assignment status to simplify management.
2
Agent Assignment
Assign specific contacts to each team member or leave them in the common inbox as needed.
3
Import and Export
Integrate your existing databases by importing contacts or export data for external analysis.
Contact Management
Smart Contact Management
Efficient Organization
Sort your contacts by tags, recent activity, and assignment status to simplify management.
Agent Assignment
Assign specific contacts to each team member or leave them in the common inbox as needed.
Import and Export
Integrate your existing databases by importing contacts or export data for external analysis.
Multi-Agent System
Please connect the number by scanning the QR code.
Initial Configuration
Effortless Team Collaboration
Manage Multiple Agents
Coordinate your entire team on one platform, visualizing their status and activity in real time.
Organization by Departments
Structure your team by areas to automatically direct inquiries to the right department.
Quick and Automatic Replies
Set up predefined messages and automations to save time on frequent responses.
Detailed Real-Time Analytics
Gain a clear view of your team's performance and customer satisfaction with precise, up-to-date data.
Analytics Overview
New chats
245
Pending chats
215
Response time
15min
Analytics Benefits
- Identify activity peaks to optimize resource allocation.
- Evaluate individual and group performance.
- Detect areas of improvement in customer service.
- Generate customized reports for strategic decision-making.
Key Metrics Available
Create your first message campaign
Easily send messages to multiple contacts at once by creating a campaign.
Effective Message Campaigns
Direct Communication
Design and send personalized messages to specific groups of customers in just a few clicks.
Advanced Segmentation
Filter your contact list by tags, recent activity, or custom criteria for targeted campaigns.
Measuring Results
Analyze campaign performance with delivery, read, and reply data to optimize future communications.
Smart Automation
Schedule messages for specific dates and times, maximizing their impact and following regulations.
File Management
No files available
No files match the current filter.
Multimedia Resource Management
Centralized Library
Store and organize all media files shared with customers in one secure place.
Sharing Among Agents
Facilitate access to common resources among all team members to maintain consistency.
Advanced Search
Quickly find the files you need by filtering by type, date, or keywords.
Instant Sending
Access and share files directly in your conversations with just a couple of clicks, streamlining communication.
Key Benefits for Your Business
Discover how Wazaut can drive growth and efficiency for your company.
Greater Satisfaction
Improve your customers' experience with quick and personalized responses.
Increased Productivity
Handle more conversations in less time thanks to collaboration and automation.
Efficient Operations
Optimize your customer service processes with a centralized and organized system.
Informed Decisions
Base your strategies on real interaction and performance data.
Transform your customer support today
Join the companies that are already improving their customer communication with Wazaut.
Why choose Wazaut?
- Quick and simple setup
- Dedicated technical support
- Constant updates
- Flexible plans with no hidden costs